our privacy policy

Introduction

Synergy Technical, LLC ("Synergy" also referred to below as "we," "us," and "our") has a strong commitment to privacy. We want to to be useful and informative to you and to provide a means for you to obtain information about Synergy Technical and the ways in which we can help you. You may thus have the opportunity to provide personal information to us. Once you choose to provide Synergy Technical with your personal information (any information by which you can be individually identified, including personal data regulated by the EU Data Protection Directive,), Synergy Technical will endeavor to make sure it is only used in connection with your business relationship with Synergy Technical. However, by submitting personal information to Synergy Technical, you indicate your consent to Synergy Technical’s collection (including via our Website) and use of your personal information as described within the scope of this Privacy Statement.

Collection of information

Synergy Technical collects information in two ways: (1) directly (for example, when you provide information so that we can contact you regarding services or events); and (2) indirectly, through our websites' technology. Personal information will only be collected from you directly. If you are merely visiting our Website, you are not required to provide any personal information and Synergy Technical does not collect any personal information about you. However, over the course of business, Synergy Technical may collect personal information that you voluntarily provide. With respect to the collection of this information, Synergy Technical disclaims any legal duty to verify the accuracy of any personal information that you provide to us through our Website.

We may collect and process the following data about you:

We may ask you to voluntarily fill in forms on our website in order to subscribe to solutions, services, newsletters and alerts, register for a conference or request a white paper or further information. Pages that collect this type of information may provide further information as to why your data is needed and how it will be used.

If you would like to learn more about Synergy Technical, including without limitation, our solutions, services and events, you will have the opportunity to provide information so that we can contact you. We will ask you for basic contact information such as your name, company affiliation, job title, physical mailing address, email address and telephone number.

If you could be individually identified by any information, we treat it as "personal information." It is Synergy Technical's policy only to collect personal information when its collection is necessary for legitimate business purposes or to comply with Synergy Technical's legal obligations. Synergy Technical's intent is not to collect any sensitive personal information from you. Sensitive personal information includes but is not limited to: race or ethnic origin, political opinions, religious or other similar beliefs, trade union membership, physical or mental health, sexual life or criminal record. We request that you do not provide us with sensitive personal information of this nature.

Use of information

When you provide your personal information to Synergy Technical, Synergy Technical ordinarily uses such information to better understand your needs and provide you with better services. Except as set forth below, Synergy Technical will use your personal information only to contact you in regards to the specific purpose for which you submitted that information. For example, we may contact you in response to your inquiry to provide information about our company, our solutions and services, or about careers with Synergy Technical.​

We may also use your data to provide you with information about solutions or services which may be of interest to you, and we may contact you about these by mail or telephone. If you have consented for us to do so, or if you are an existing customer, we may also contact you by electronic means. If you are an existing customer we may contact you by electronic means without additional consent with information about solutions or services similar to those which were the subject of a previous sale to you.

You will always have the opportunity to opt out of providing information or to request that we amend your data or remove it from our records by contacting us. If you so choose, you will still be able to access and use our Website.

Disclosure of information

Synergy Technical will not sell, rent or lease your personal information to others. We will not collect or compile your personally identifying information for third parties for their unsolicited marketing activities or for consumer marketing initiatives. Similarly, we ask that you do not provide us with information about third parties without their permission.

Unless we have specifically informed you, obtained your consent, or are permitted or required to do so by the laws of the jurisdictions in which we operate, we will only share the personal information you provide to us with our affiliates, business partners or third-party service providers who are acting on our behalf, and then only for the uses described in this policy. Synergy Technical will attempt to take appropriate steps to ensure that our affiliates, business partners and service providers adequately protect the confidentiality and security of your personal information.

There may be circumstances in which Synergy Technical may be legally compelled to disclose your personal information. These circumstances may include, among others, situations in which disclosure is required by laws applicable to Synergy Technical, through a subpoena, search warrant, court order or other legal process, for purposes of export control, or necessary for matters of safety and security. In such cases, Synergy Technical will make a good faith effort to provide only information that is the subject of the official order or request.

Update and retention of information

Synergy Technical does not retain all of the personal information that we receive. The personal information you provide will be kept as long as the information is required by Synergy Technical to satisfy legitimate business purposes or until you request that we delete it, unless such personal information is required to be retained in order to comply with legal requirements. Synergy Technical will take reasonable steps to rectify, make anonymous or delete personal data that is inaccurate or incomplete, or which is no longer required to be retained by Synergy Technical.

Depending on the laws of your country of residence, you may have the right to view, update or correct personal information submitted to Synergy Technical, or to receive notification of changes in the use of your information. When personal information is retained, Synergy Technical undertakes to make all reasonable efforts to maintain the accuracy of the personal information as submitted and verified by you. However, Synergy Technical does not assume responsibility for verifying the information you submit. When practicable and possible, if Synergy Technical is informed that any personal information that we have collected about you is no longer accurate, Synergy Technical will make appropriate corrections based on the updated information provided. Queries in this regard should be directed to Synergy Technical at contactus@synergy-technical.com.