managed IT services

leading managed IT services provider & microsoft cloud solutions partner

Our team is dedicated to providing premium service with customized support offerings based on your needs. From on-premises desktop and network support to cloud migrations, our Managed IT Services can fulfill all of your support requirements.

Synergy Technical IT support team delivering premium service with customized support offerings to organization's.

IT support member from Synergy Technical smiling and assisting Managed IT Services' client with their device.

Why does your organization need Managed IT Services?

If you're ready to move on from a break/fix and firefighting scenario, we are here to help. We turn your IT operations into a well-oiled machine, so that you can focus on the strategic priorities for your business. Stop worrying about your technology operations, that's what we do.

Our comprehensive IT support capabilities

Our team is dedicated to providing a premium level of service with customized service offerings based on your needs. When you call our IT Service Desk, we don’t just ask you how we can help; we get right down to business.

Asset lifecycle management

Effective asset Lifecycle Management is crucial for maximizing the value and minimizing costs. We ensure your organization has enterprise-grade equipment that optimizes resource utilization.

Desktop monitoring & care

Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users.

Microsoft cloud environment support

We provide support for Microsoft 365 Exchange Online, Teams, OneDrive, SharePoint Online; management of Microsoft 365 end user accounts, permissions, and access rights.

Mobile Device Management (MDM)

Our MDM solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets.

Remote support for your users

Work late? Work early? Work weekends? It doesn’t matter. Anytime you run into a problem with your technical equipment, you can give our team a call.

Security alert monitoring & remediation

Our fully staffed SOC drives remediation of threats within your workstations & servers. And regardless of where your users are working, we can help detect all known & unknown threats.

Server monitoring & care

When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue.

Workstation documentation & reports

We use sophisticated remote management and monitoring agents in order to provide IT system performance reports. Our IT system performance reports can help you manage asset inventory and budget planning needs.

Our Managed IT Services has you covered...

We have built proven strategies into our Managed IT Services model that have successfully helped customers all over the globe optimize operations and accelerate outcomes.

Managed IT Services Synergy Technical team member, enthusiastically gestures with her hands while discussing device onboarding with a client in a professional setting.

Member of the Managed IT Services team assisting a client over the phone, focusing intently on the conversation, in an office environment.

Comprehensive IT support

We are there when you need us. Our team is staffed by seasoned technicians with years of experience supporting desktop users. We can resolve almost any application, desktop, or network issue.

Managed IT Services team member working diligently with a client to address potential hardware and software issues, ensuring they are resolved before impacting users, in a collaborative office setting.

Proactive monitoring

Our Server, Desktop, and Network monitoring can track, analyze and respond to hardware and software issues before they impact your users or your business.

Managed IT Services team member engaging in a remote meeting with a client via Microsoft Teams, discussing the client’s existing technical environment, key pain points, limitations, and security concerns, displayed on screen in a detailed presentation.

Managed IT Services team member in an in-person meeting with a client, discussing detailed diagrams and notes about the client's technical environment, key pain points, limitations, and security concerns, spread across a conference table.

Employee from an organization using Microsoft Teams to stay connected with his team remotely.

Portfolio management

We will review your existing technical environment, key pain points, known limitations, and security concerns.

Managed IT Services industry verticals

Customers can trust we’ve got IT covered. We have built proven strategies into our Managed IT Services Model that have successfully helped customers all over the globe optimize operations and accelerate outcomes.

Accounting & CPA

Banks

Energy

Legal

Manufacturing

Nonprofit

Pharmaceutical & Healthcare

Retail

Our consulting services related to Managed IT Services

We offer assessments, engagements, design & configuration, and more. Each resulting in a roadmap to success for your digital transformation.

Cloud Security Assessment & Strategy

Cloud Strategy & Design

Licensing Assessment & Strategy

Productivity Cloud Immersion Experience

Security Awareness Training

Security Cloud Immersion Experience

Why choose Synergy Technical to be your Managed IT Services provider?

Synergy Technical is an industry-leading Microsoft Cloud Solutions Partner that delivers comprehensive technology solutions to meet the needs of today’s highly connected and interactive organizations. We have a long history of delivering successful cloud and on-premises security solutions to customers with project experience in all 50 states and over 70 countries. We offer deep expertise in every aspect of cloud and IT strategy including providing licensing, managed IT services, technology assessments, cloud migrations and more.

Recognized as an expert in Microsoft technologies, Synergy Technical was named the Microsoft 20/20 M365 Security Deployment Partner of the Year. As a FastTrack Ready Partner, certified Cloud Solutions Provider, member of the EMS Elite Partner Program and Microsoft Modern Desktop Partner Advisory Council member, Synergy Technical is positioned to provide technology implementation services to customers of all sizes.

How we're different

Recognitions and certifications

Synergy Technical has been accredited with several partner recognitions.

Microsoft FastTrack Ready Partner

FastTrack is a combination of resources, engineering expertise, and best practices that ensures you have the most efficient deployment & adoption possible.

Cloud Immersion Experience facilitators

As one of Microsoft's top CIE partners, we have experience showcasing the benefits of Microsoft productivity and security solutions.

Microsoft Cloud Solutions Partner

We have earned competencies in Productivity, Cloud Platform, Enterprise Mobility + Security, Collaboration, and Devices & Deployment.

Our proven experience

Deployed over 3M seats of Office 365, Microsoft 365, & Microsoft EMS
Customers in all 50 states
Experience in 70+ countries