leading managed IT services provider and microsoft cloud solutions partner

managed it services

Our team is dedicated to providing premium service with customized support offerings based on your needs. From on-premises desktop and network support to cloud migrations, our managed IT services (MSP) can fulfill all of your support requirements.

Why does your organization need Managed IT Services?

If you're ready to move beyond reactive IT issues and constant troubleshooting, we're here to help. Our managed IT services provide proactive monitoring, reliable support, and seamless infrastructure management, reducing downtime and strengthening security. We ensure your technology operates smoothly with expert support for cloud and on-premises systems, network optimization, and rapid issue resolution. Let us handle your IT needs—so you can focus on driving growth and achieving your business goals without the distractions of IT challenges.

How can our Managed IT Services help your organization?

IT should empower your business—not slow it down. As a Microsoft Cloud Solutions Partner, we provide expert support, proactive management, and security-driven solutions to keep your technology running efficiently. Here’s how we help:

Focus on what matters
- Free your team from IT distractions so they can concentrate on driving business growth.

Get reliable, expert support
- Gain access to fast, knowledgeable IT assistance that keeps your operations running smoothly.

Boost security and compliance
- Protect your business data and devices with industry best practices and proactive threat management.

Optimize costs and resources
- Leverage our expertise to secure better pricing on software, hardware, and cloud services.

Unlock the power of the cloud
- As a Microsoft Cloud Solutions Partner, we help you maximize cloud capabilities, improve collaboration, and enhance productivity.

Our comprehensive IT support capabilities

Our MSP team is dedicated to providing a premium level of service with customized service offerings based on your needs. When you call our IT Service Desk, we don’t just ask you how we can help, we get right down to business.

Asset lifecycle management

Effective asset Lifecycle Management is crucial for maximizing the value and minimizing costs. We ensure your organization has enterprise-grade equipment that optimizes resource utilization.

Desktop monitoring and care

Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users.

Microsoft cloud environment support

We provide support for Microsoft 365 Exchange Online, Teams, OneDrive, SharePoint Online; management of Microsoft 365 end user accounts, permissions, and access rights.

Mobile Device Management (MDM)

Our MDM solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets.

Remote support for your users

Work late? Work early? Work weekends? It doesn’t matter. Anytime you run into a problem with your technical equipment, you can give our team a call.

Security alert monitoring and remediation

Our fully staffed SOC drives remediation of threats within your workstations and servers. And regardless of where your users are working, we can help detect all known and unknown threats.

Server monitoring and care

When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue.

Workstation documentation and reports

We use sophisticated remote management and monitoring agents in order to provide IT system performance reports. Our IT system performance reports can help you manage asset inventory and budget planning needs.

Our Managed IT Services has you covered

Our managed IT services is built on proven strategies that have helped businesses worldwide optimize operations, enhance efficiency, and drive faster results.

Synergy Technical textured background image for the Managed IT Services page.

A Synergy Technical managed IT services team member enthusiastically discusses device onboarding with a client, ensuring a seamless setup process, reducing downtime and enabling employees to get to work faster.

A Synergy Technical managed IT services team member assists a client over the phone, providing expert guidance and quick problem-solving, ensuring minimal disruptions and keeping operations running smoothly.

Comprehensive IT support

We are there when you need us. Our team is staffed by seasoned technicians with years of experience supporting desktop users. We can resolve almost any application, desktop, or network issue.

A managed IT services specialist works closely with a client to identify and resolve hardware and software issues before they escalate, ensuring a stable, secure, and efficient IT environment.

Proactive monitoring

Our Server, Desktop, and Network monitoring can track, analyze and respond to hardware and software issues before they impact your users or your business.

A Synergy Technical managed IT services team member conducts a remote meeting via Microsoft Teams, presenting a detailed analysis of the client’s technical environment, pain points, and security concerns, ensuring a tailored strategy to enhance IT performance and security.

A Synergy Technical managed IT services team member meets with a client in person, reviewing technical diagrams and key challenges, providing hands-on expertise to develop a proactive IT strategy that minimizes limitations and strengthens security.

An employee stays connected with his team remotely through Microsoft Teams, supported by Synergy Technical's managed IT services that ensure secure, reliable communication and collaboration tools, enabling efficiency from anywhere.

Portfolio management

We will review your existing technical environment, key pain points, known limitations, and security concerns.

Why partner with Synergy Technical to be your Managed IT Services provider?

Synergy Technical is an industry-leading Microsoft Cloud Solutions Partner that delivers comprehensive technology solutions to meet the needs of today’s highly connected and interactive organizations. We have a long history of delivering successful cloud and on-premises security solutions to customers with project experience in all 50 states and over 70 countries. We offer deep expertise in every aspect of cloud and IT strategy including providing licensing, managed IT services, technology assessments, cloud migrations and more.

Recognized as an expert in Microsoft technologies, Synergy Technical was named the Microsoft 20/20 M365 Security Deployment Partner of the Year. As a FastTrack Ready Partner, certified Cloud Solutions Provider, member of the EMS Elite Partner Program and Microsoft Modern Desktop Partner Advisory Council member, Synergy Technical is positioned to provide technology implementation services to customers of all sizes.

Our Managed IT Services industry verticals

Customers can trust we’ve got IT covered. We have built proven strategies into our managed IT services model that have successfully helped customers all over the globe optimize operations and accelerate outcomes.

Accounting and CPA

Banks

Energy

Legal

Manufacturing

Nonprofit

Managed IT Services for Pharmaceutical & Healthcare

Pharmaceutical and Healthcare

Retail

Our consulting services related to Managed IT Services

We offer assessments, engagements, design and configuration, and more. Each resulting in a roadmap to success for your digital transformation.

AI Strategy Enablement

Business Continuity and Disaster Recovery Services

Cloud Identity Security Assessment

Cloud Migration Security Strategy

End User Security Awareness Training

Microsoft 365 Security Assessment

Microsoft CSP Licensing

Microsoft Productivity Cloud Immersion Experience

Microsoft Security Cloud Immersion Experience

How we're different

Recognitions and certifications

Synergy Technical has been accredited with several partner recognitions.

Microsoft FastTrack Ready Partner

FastTrack is a combination of resources, engineering expertise, and best practices that ensures you have the most efficient deployment and adoption possible.

Cloud Immersion Experience facilitators

As one of Microsoft's top CIE partners, we have experience showcasing the benefits of Microsoft productivity and security solutions.

Microsoft Cloud Solutions Partner

Subject matter experts in Modern Work for Enterprise and SMB, cybersecurity architecture, identity and access management, information protection, and additional specializations.

Our proven experience

Deployed over 20M seats of Office 365, Microsoft 365, and Microsoft EMS
Customers in all 50 states
Experience in 70+ countries