build AI-driven agents that automate tasks, improve workflows, and enhance productivity

microsoft copilot studio

Microsoft Copilot Studio is a cutting-edge conversational AI platform that enables organizations to easily create and integrate AI-driven agents, boosting productivity and streamlining operations.

As a male employee prepares for a meeting, he quickly asks his company’s AI assistant for a project summary and gets instant key updates, saving him from searching through emails and documents.

What is Microsoft Copilot Studio?

Microsoft Copilot Studio (formerly Microsoft Power Virtual Agents) enables organizations to create and implement AI-powered conversational agents that transform digital interactions. It integrates smoothly with Microsoft 365, supporting automation and offering real-time assistance throughout an organization. The platform leverages cutting-edge AI to enable both tech-savvy and non-technical users to craft solutions that boost efficiency and engagement. With its intuitive, low-code design, Microsoft Copilot Studio simplifies the creation and management of sophisticated AI interactions.

What can you do with Microsoft Copilot Studio?

Low-code development platform

Microsoft Copilot Studio simplifies the creation of AI agents with a user-friendly, low-code platform. This allows individuals at any skill level to quickly design agents using drag-and-drop interfaces and pre-built templates, democratizing access to advanced AI development.

Advanced AI capabilities

Copilot Studio is powered by advanced artificial intelligence that enables agents to conduct intelligent and context-aware conversations. These capabilities allow agents to understand and respond to complex queries with high accuracy, enhancing user interaction.

Seamless integration with Microsoft 365

The platform integrates seamlessly with Microsoft 365, allowing agents to access and utilize data from across Microsoft applications. This integration enriches the agents' functionality, enabling them to perform diverse tasks and improve workflow efficiencies.

Customization and flexibility

With Copilot Studio, customization is front and center, offering extensive options to tailor agents to specific business needs. Organizations can modify everything from the agents' conversational style to the data they can access, ensuring a perfect fit for their operational requirements.

Comprehensive security and compliance tools

Security and compliance are built into the fabric of Copilot Studio, with robust tools designed to protect sensitive information and ensure regulatory compliance. Features like encryption and audit trails help secure data and provide transparency in agent operations.

Scalable deployment options

Copilot Studio supports scalable deployment across multiple channels, whether it's on web platforms, mobile applications, or integrated within enterprise systems. This flexibility allows businesses to reach users wherever they are, increasing engagement and accessibility.

How can Microsoft Copilot Studio help your organization?

Synergy Technical textured background image for the Microsoft Copilot Studio page.

She configures an AI agent in Microsoft Copilot Studio, allowing customers to get instant, accurate responses to inquiries at any time, reducing wait times and improving service efficiency.

With her AI agent handling routine customer inquiries, the support team can focus on complex issues, leading to faster resolutions and a more productive work environment.

Enhanced customer interactions

Microsoft Copilot Studio’s AI agents provide round-the-clock customer support, handling a broad range of inquiries with quick and accurate responses. This capability not only improves customer satisfaction by reducing wait times but also ensures a consistent level of service during each interaction.

By analyzing customer interactions, she refines the AI agent in Microsoft Copilot Studio, ensuring it continuously improves, adapts to new questions, and delivers better support over time.

Increased operational efficiency

By automating routine tasks, Copilot Studio enables employees to focus on higher-value activities, streamlining business operations and boosting productivity. This automation reduces the burden of repetitive tasks, allowing staff to concentrate on creative and strategic endeavors.

Standing with his laptop open, he reviews and updates an AI agent in Microsoft Copilot Studio, making real-time adjustments that improve responses without disrupting his workflow.

She fine-tunes her team’s AI agent in Microsoft Copilot Studio, refining responses and expanding its capabilities to ensure it delivers even more accurate and helpful answers.

At her tall table, she immerses herself in refining AI workflows, using Microsoft Copilot Studio to automate repetitive tasks and improve efficiency across her organization.

Scalability and flexibility

The platform is designed to scale with your business, making it easy to enhance and expand agent capabilities as your organizational needs grow. This flexibility ensures that businesses can adapt to changing demands without significant reinvestment or disruption to existing workflows.

Dive deeper into Microsoft 365

Check out other Microsoft 365's apps and services that can help your employees communicate, connect, and collaborate and get work done.

Exchange Online

Microsoft 365

Microsoft 365 Copilot

Microsoft OneDrive

Microsoft Power Platform

Microsoft SharePoint Online

Microsoft Stream

Microsoft Teams

Microsoft Viva

Our consulting services related to Microsoft Copilot Studio

We offer assessments, engagements, design and configuration, and more. Each resulting in a roadmap to success for your digital transformation.

AI Strategy Enablement

Business Continuity and Disaster Recovery Services

Cloud Security Consulting Services

End User Security Awareness Training

Managed IT Services

Microsoft 365 Security Assessment

Microsoft CSP Licensing

Microsoft Productivity Cloud Immersion Experience

Microsoft Security Cloud Immersion Experience

How we're different

Recognitions and certifications

Synergy Technical has been accredited with several partner recognitions.

Microsoft FastTrack Ready Partner

FastTrack is a combination of resources, engineering expertise, and best practices that ensures you have the most efficient deployment and adoption possible.

Cloud Immersion Experience facilitators

As one of Microsoft's top CIE partners, we have experience showcasing the benefits of Microsoft productivity and security solutions.

Microsoft Cloud Solutions Partner

Subject matter experts in Modern Work for Enterprise and SMB, cybersecurity architecture, identity and access management, information protection, and additional specializations.

Our proven experience

Deployed over 20M seats of Office 365, Microsoft 365, and Microsoft EMS
Customers in all 50 states
Experience in 70+ countries